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Context Help

If you feel lost inside our hosting Control Panel, the very first step you should take is to push the Help button, which is visible on each page. A pop-up window will show up. It contains in-depth info about all the actions that you can carry out on that particular page. Each popup appears on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a rich selection of video tutorials illustrating how to work with our web hosting Control Panel. They're intended for those of you who want to see how things are getting done instead of just reading articles. Thus, everyone can quickly get to know our hosting Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the solution you need, have a glimpse at our comprehensive Frequently Asked Questions section, which covers questions asked by real persons and provides practical solutions. We constantly update our Frequently Asked Questions section with new entries in an attempt to cover all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the FAQ database either, you can contact our fantastic team of support engineers available 24/7/365 and ready to help you with any question. Each trouble ticket you open will be replied to within 60 minutes (the average trouble ticket response time is only 20 mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 236995

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com